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Cross Hills Group Practice



The cleanliness of a Practice is paramount to support infection prevention and control and ensures staff and patient confidence. The Practice’s cleaning staff play a vital role in creating a quality care environment where service users feel welcome, and staff feel confident to carry-out their duties professionally.


Cleanliness standards have been in-place for acute and mental health care since the publications of the National Standards for Cleanliness in the NHS (2001).


This guidance was developed following consultation with experts and professionals in the fields of cleanliness and infection control in order to raise standards of cleanliness to an acceptable level throughout the NHS.


In 2010 the National Patient Safety Agency (NPSA) published the National Specifications for Cleanliness in the NHS: Guidance on setting and measuring performance outcomes in primary care medical premises

Cross Hills Group Practice has taken on board the principles of this guidance and has created this document, applicable to the Practice.


The Aims of this Cleaning Plan 

  • To assist Cross Hills Group Practice in promoting confidence amongst patients, service users and staff that their facilities are clean and fit-for-purpose;
  • To support good infection prevention and control practices;
  • To provide assurance to their commissioners and regulators that the environment from which Cross Hills Group Practice delivers healthcare services is clean and fit-for-purpose.


The Objectives of this Cleaning Plan 

  • To identify the cleaning requirements of the Practice as identified in the National Specification for cleanliness;
  • To set-out and implement a plan that meets the cleaning requirements of the Practice;
  • To identify and allocate resources efficiently and effectively;
  • To set-out and implement a quality assurance process by which the Practice can monitor its progress;
  • To ensure that the standards of cleanliness achieved meet the expectations of the public.


The Practice also follows the guidelines suggested in the revised version of the GMC document “Raising and acting on concerns about patient safety”, effective 12 March 2012, a copy of which can be downloaded here:


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