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Freedom of Information

 

Welcome to the Cross Hills Group Practice Publication Scheme.

 

This is a guide to the Practice Publication Scheme.

 

Introduction

 

This Publication Scheme is a complete guide to the information routinely made available to the public by Cross Hills Group Practice. It is a description of the information about our General Practitioners and Practice, which we make publicly available, as required by the Freedom of Information Act 2000. It will be reviewed at regular intervals and we will monitor its effectiveness.

 

How much does it cost?

 

The publications are all free unless otherwise indicated within each Class. Where information is provided at a cost the charges will be calculated as set out under Class 7 (See below).

 

How is the information made available?

 

The information within each Class is either downloadable from the practice website or available in hard copy from:

 

Cross Hills Group Practice, The Health Centre, Holme Lane, Cross Hills, Keighley,BD20 7LG

 

Your rights to information


• In addition to accessing the information identified in the Publication Scheme, you are entitled to request information about Cross Hills Group Practice under the NHS Openness Code 1995.

• The Freedom of Information Act 2000 recognises that members of the public have the right to know how public services are organised and run, how much they cost and how the decisions are made.

• From January 1st 2005 it will oblige Cross Hills Group Practice to respond to requests about information that it holds, and is recorded in any format and it will create a right of access to that information. These rights are subject to some exemptions, which have to be taken into consideration before deciding what information it can release.

• Under the Data Protection Act 1998, you are also entitled to access your clinical records or any other personal information held about you. In order to do this, please contact:

 

Cross Hills Group Practice

The Health Centre

Holme Lane

Cross Hills

Keighley

BD20 7LG

 

Feedback

 

If you have any comments about the operation of the Publication Scheme, or how we have dealt with your request for information from the Scheme, please write to:

 

Cross Hills Group Practice

The Health Centre

Holme Lane

Cross Hills

Keighley

BD20 7LG

 

CLASSES OF INFORMATION

 

All information at Cross Hills Group Practice is held, retained and destroyed in accordance with NHS guidelines. Our commitment to publish information excludes any information that can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000. Where individual Classes are subject to exemptions, the main reasons are, for example, the protection of commercial interests and personal information under the Data Protection Act 1998. This applies to all Classes within the Publication Scheme. The information on this Scheme is grouped into the following broad categories:

 

1. Who we are

Details of the practice, organisational structures, key personnel and how we fit into the NHS

 

2. Our Services

The range of services we provide under contract to the NHS

 

3. Financial and funding information

Funding details and charging policies

 

4. Regular publications and information for the public

Guidance and information leaflets

 

5. Complaints

Policies, procedures and contacts for complaints

 

6. Our policies and procedures

General policies and procedures in use within the practice. These include, but are not restricted to, data protection, prescribing and prescription, health and safety

 

7. This Publication Scheme

In this Class we will publish any changes we make to this Publication Scheme, the criteria on which our information management policies are made and a referral point for all enquires regarding information management generally in the Primary Care Trust. We will also publish any proposed changes or additions to publications already available.

 

Cost of Information

 

For the most part, we will charge you only for hard copies or copying onto media (e.g. CD ROM). Some information is available free, but for others there may be a charge. The charges will vary according to how information is made available.

 

Charges are as follows:

 

(a) Via our Web Site – Free of charge, although any charges for Internet Service Provider and personal printing costs would have to be met by the individual.

 

For those without Internet access, a single print-out as on the website would be available by post or personal application at the surgery.

 

However, requests for multiple printouts, or for archived copies of documents that are no longer accessible or available on the Internet, may attract a charge for the retrieval, photocopy, postage etc. We will let you know the cost and charges that will have to be paid in advance. We will not provide printouts of other organisation’s websites.

 

(b) Leaflets and brochures – Free of charge for leaflets or booklets on, for example, the services that we offer to the public.

 

A list is available within this scheme.

 

c) “Glossy” or other bound paper copies, or in some cases a CD Rom, video or other media, are for charge as in our publication lists available from…………………………………………………………………………………….

 

d) e-mail-will be free of charge unless it says otherwise

 

The charges will be reviewed regularly.

 

Useful Resources

 

Web sites:

 

www.informationcommissioner.gov.uk

This is the web site of the Information Commissioner

 

www.lcd.gov.uk

This is the web site of the Lord Chancellor’s Department

 

www.foi.nhs.uk

This is the NHS Freedom of Information web site

 

www.nyypct.nhs.uk

Primary Care Trust web site

 

Publications

 

• NHS Openness Code- www.doh.gov.uk/nhsexec/codemain.htm

• FOI Act 2000 www.legislation.hmso.gov.uk/acts2000/2000036.htm

• Code of Practice under Section 45 FOI Act 2000 www.lcd.gov.uk

• Code of Practice under Section 46 FOI Act 2000 www.lcd.gov.uk

• Statement of Fees and Allowances payable for General Medical Practitioners in England

 

Copyright

 

Material available through this Publication Scheme is subject to Cross Hills Group Practice copyright unless otherwise indicated. Unless expressly indicated to the contrary, it may be reproduced free of charge in any format or medium provided it is done so accurately in a manner which will not mislead. Where items are re-published or copied to others, you must identify the source and acknowledge copyright status. This permit does not extend to third party material, accessed through the scheme.

 

For HMSO Guidance Notes see:

 

www.hmso.gov.uk/guides.htm

 

Welcome to the  Dr Kate Eldred; Dr Anna Woodhams; Dr Sean Emmott, Dr Cath Smith, Dr Jake Jeffrey and Dr Joanne Hudson General Practitioner Publication Scheme. This is a guide to the General Practitioners (who practice together) within the partnership practice Publication Scheme as required by the Freedom of Information Act 2000.

 

Part I: Introduction

 

This Publication Scheme is a complete guide to the information routinely made available to the public by Dr Kate Eldred; Dr Anna Woodhams; Dr Sean Emmott, Dr Cath Smith, Dr Jake Jeffrey and Dr Joanne Hudson General Practitioners. It is a description of the information about our General Practitioners and Practice which we make publicly available. It will be reviewed at regular intervals and we will monitor its effectiveness.

 

How much does it cost?

 

The publications are all free unless otherwise indicated within each Class. Where information is provided at a cost the charges will be calculated as set out in Class 7. How is the information made available?

 

The information within each Class is available in hard copy from:

 

Cross Hills Group Practice

The Health Centre

Holme Lane

Cross Hills

Keighley BD20 7LG

Tel: 01535 637900 

Your rights to information

 

• In addition to accessing the information identified in the Publication Scheme, you are entitled to request information about Cross Hills Group Practice under the NHS Openness Code 1995.

• The Freedom of Information Act 2000 recognises that members of the public have the right to know how public services are organised and run, how much they cost and how the decisions are made.

• From January 1st 2005 it will oblige Cross Hills Group Practice to respond to requests about information that it holds, and is recorded in any format and it will create a right of access to that information. These rights are subject to some exemptions, which have to be taken into consideration before deciding what information it can release.

• Under the Data Protection Act 1998, you are also entitled to access your clinical records or any other personal information held about you. In order to do this, please contact:

 

Cross Hills Group Practice

The Health Centre

Holme Lane

Cross Hills

Keighley BD20 7LG

 

Tel: 01535 637900 

Feedback

 

If you have any comments about the operation of the Publication Scheme, or how we have dealt with your request for information from the Scheme, please write to:

 

Cross Hills Group Practice

The Health Centre

Holme Lane

Cross Hills

Keighley BD20 7LG

 

Part II: Classes of Information

 

All information at Cross Hills Group Practice is held, retained and destroyed in accordance with NHS guidelines. Our commitment to publish information excludes any information which can be legitimately withheld under the exemptions set out in the NHS Openness Code or Freedom of Information Act 2000. Where individual Classes are subject to exemptions, the main reasons are e.g. the protection of commercial interests and personal information under the Data Protection Act 1998. This applies to all Classes within the Publication Scheme. The information on this Scheme is grouped into the following broad categories:

 

1. Who we are

Details of the practice, organisational structures, key personnel and how we fit into the NHS

 

This practice adheres to the national General Medical Services contract. The contract is with: NYY, (www.brightonhovecitypct.nhs.uk);

The practice aims to follow National Institute for Clinical Excellence (NICE) and National Service Framework guidelines. Copies of these can also be found on the NICE website (www.nice.org.uk) or the Department of Health website (www.doh.gov.uk). The NHS is a very large part of the public sector. It is possible to find out information about our practice, the NYY (as well as other PCTs we contract with) and other NHS services in your area by using www.nhs.uk. A full list of local General Practices can be found there too.

 

The full names of GPs at our practice are listed in the introduction to this publication scheme. The practice also employs:

 

• Administrative staff

• Head of Operations

 • Practice nurse

 

A full list of the services we provide is detailed in Class 2 below.

 

There is a national NHS Plan that explains how the NHS is changing and sets out how all the different parts function and work together. A copy is available on the Department of Health website (www.doh.gov.uk/nhsplan).

 

Some information will be withheld, including personal, confidential information about individuals which is protected by the Data Protection Act 1998.

 

2. Our services

 

The range of services we provide under contract to the NHS This is the range of services we provide:

• Cervical cytology

• Child health surveillance

• Contraceptive services

• Disease management clinics

• Health promotions clinics

(e.g. well man and well woman clinics) • Immunisations

• Maternity medical services

• Minor surgery services

 

For any policies relating to our services, please refer to Class 6.

 

See also our practice leaflet which is available free of charge from:

 

Cross Hills Group Practice

The Health Centre

Holme Lane

Cross Hills

Keighley BD20 7LG

 

Tel: 01535 637900 

Included in our practice leaflet is information on the following:

• our practice address(es)

• our opening and closing times

• the arrangements we have for out of hours cover

• the languages we speak and the availability of translators

• the clinical interests of our doctors

 

3. Financial and funding information

 

Funding details and charging policies

 

Cross Hills Group Practice receives money from North Yorkshirr and York PCT according to its contract (as per Class 1 above) in exchange for services provided for patients.

 

Please see Part III for a link to the document titled “Statement of Fees and Allowances payable for General Medical Practitioners in England”. Please apply to the Department of Health for information on costs and the formats this is available in.

 

There may be circumstances where material cannot be released because it is confidential or commercial information or the appropriate officer designated for these purposes under the Act has taken the view that it may be prejudicial to the conduct of the Practice’s affairs.

 

4. Regular publications and information for the public

 

Guidance and information leaflets

 

Information leaflets relating to the clinical services and health services that we provide for patients and the public, and our range of regular publications are freely available at the surgeries, in the reception areas. Alternatively, please contact:

 

Cross Hills Group Practice

The Health Centre

Holme Lane

Cross Hills

Keighley BD20 7LG

Tel: 01535 637900 

5. Complaints

 

Policies, procedures and contacts for complaints

 

If you wish to make a complaint about any aspect of our service, you should first contact:

 

Cross Hills Group Practice

The Health Centre

Holme Lane

Cross Hills

Keighley BD20 7LG

 

Tel: 01535 637900 

The complaints policy for our practice can be obtained at no cost in hardcopy from:

 

Cross Hills Group Practice

The Health Centre

Holme Lane

Cross Hills

Keighley BD20 7LG

 

Tel: 01535 637900 

6. Our policies and procedures

 

General policies and procedures in use within the practice. These include (but are not restricted to) data protection, prescribing and prescription, zero tolerance and health and safety.

 

We have policies available on the following:

• complaints (£ 5)

• confidentiality (£ 5)

• data protection (£ 5)

• health and safety (£ 5)

• information sharing with other agencies (£ 5)

• removal of patients from the practice list (£ 5)

• zero tolerance to violence (£ 5)

• repeat prescribing(cost:£5.00)

 

Each of the above are available in hardcopy If you would like a copy, please contact:

 

Cross Hills Group Practice

The Health Centre

Holme Lane

Cross Hills

Keighley BD20 7LG

Tel: 01535 637900 

7. This publication scheme

 

In this class we will publish any changes we make to this publication scheme, the criteria on which our information management policies are made and a referral point for all enquires regarding information management generally in the practice. We will also publish any proposed changes or additions to publications already available.

 

Cost of Information

 

For the most part, we will charge you only for hard copies or copying onto media (e.g. CD-ROM). Some information is available free, but for others there may be a charge. The charges will vary according to how information is made available. Charges are as follows:

 

a) Leaflets and brochures – free of charge for leaflets or booklets on, for example, services we offer to the public. A list is available in Class 4.

b) “Glossy” or other bound paper copies, or in some cases a CD-ROM, video or other mediums are for charge as in our publication lists available from

 

Cross Hills Group Practice

The Health Centre

Holme Lane

Cross Hills

Keighley BD20 7LG

 

Tel: 01535 637900 

c) E-mail will be free of charge unless it says otherwise. The charges will be reviewed regularly.

 

Part III: Useful Resources

 

Websites:

• North Yorkshire and York Primary Care Trust

www.nyypct.nhs.uk

• Information Commissioner

www.informationcommissioner.gov.uk

• Lord Chancellors Department

www.lcd.gov.uk

• NHS Freedom of Information

www.foi.nhs.uk

• General Medical Council

www.gmc-uk.org

Publications:

• NHS Openness Code

www.doh.gov.uk/nhsexec/codemain.htm

www.doh.gov.uk/nhsexec/codeannx.htm

• FOI Act 2000

www.hmso.gov.uk/acts/acts2000/20000036.htm

• Code of Practice under Section 45 FOI Act 2000

www.lcd.gov.uk/foi/codepafunc.htm

• Code of Practice under Section 46 FOI Act 2000

www.lcd.gov.uk/foi/codemanrec.htm

• Statement of Fees and Allowances payable for General Medical Practitioners in England www.doh.gov.uk/pricare/fees.htm

 

Copyright: Material available through this Publication Scheme is subject to the General Practice’s copyright unless otherwise indicated. Unless expressly indicated to the contrary, it may be reproduced free of charge in any format or medium provided it is done so accurately in a manner which will not mislead. Where items are re-published or copied to others, you must identify the source and acknowledge copyright status. This permit does not extend to third party material, accessed through the scheme. For HMSO Guidance Notes see www.hmso.gov.uk/guides.htm.

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