Cross Hills Group Practice
The Health Centre, Holme Lane
Cross Hills, Keighley
West Yorkshire, BD20 7LG [map]
Main number: 01535 637900
(08.00 - 18.00 Mon - Fri)
Fax: 01535 632187
Please note the surgery will be closed on
Monday 31st August
if you require medical attention
please call 111
Sharing your medical & personal information
As of January 2014, NHS England is sending out a leaflet entitled Better information means better care (2MB PDF) via junk mail. It is not addressed directly to you as a patient and it deliberately doesn’t include an opt-out form. The leaflet says you should “speak to your GP practice” if you want to opt out. This is misleading and is not necessary.
All you need do is write a letter ,download a simple form from the following website www.medconfidential.org/how-to-opt-out or call at reception to collect a copy of the form instructing your doctor to opt you out, which you can fill in, sign and post or drop into your surgery reception for their attention.
THURSDAY 10th September 2015 The surgery will be closed from 1pm for a training afternoon,we will re-open at 8.00am on Friday 11th September 2015. For any urgent medical problems please ring the surgery as normal and you will be diverted to our Out of Hours provider.
Training afternoons are held on the second Thursday of every month.
Pharmacist - When and Why?
Visit your local pharmacy when you are suffering from a common health problem which does not require being seen by a nurse or doctor.
Your local pharmacist can give you advice on illnesses and the medicines you need to treat them
Need help ?
NHS 1 1 1 - When and Why?
NHS 1 1 1 offers confidential health advice and nformation by telephone, on the Internet and through digital TV, 24 hours a day. Call 1 1 1* www.nhs.uk
FREEVIEW channel 100
*Calls to NHS 111 are free from a BT landline. Calls from mobiles and other networks may vary. Your service provider may charge a minimum cost per call.
For patients’ safety, calls to
NHS 1 1 1 are recorded.
Contact NHS 111 if you are ill and have any questions about health. The service can also help you to find health services in your local area
Self-Care - When and Why?
Self-care is the best choice to treat very minor illnesses and injuries. We have advice on our website regarding self-care and you can find information on www.nhs.uk.
A lot of illnesses can be treated in your home by using over the counter medicine and getting plenty of rest. A typical medicine cabinet could have -
Pain Relief - (Aspirin/Paracetamol/Ibuprofen)
Antihistamine - (Cream &/or tablets)
Oral rehydration sachets
Antacids for indigestion
A&E or 999 - When and Why?
Accident and Emergency services are very busy. They should only be used in very serious or life-threatening situations.
Emergency departments are found at most hospitals. They help people who show signs of being very ill or are badly injured. If you telephone 999 and tell the operator that there is a medical emergency, a response vehicle will be sent to your location.
NHS Walk-in Centre, NHS Urgent Care Centre or NHS Minor Injuries Unit
When and Why?
If you need medical treatment or advice which does not need a visit to A&E or a medical appointment.
Nearest Walk-In Centre - LGI
Nearest Minor Injuries Unit - Wharfedale Hospital, Otley
Cross Hills Group Practice also provide a Minor Injuries service
They can treat minor illnesses and injuries and give you health advice. Most open from early in the morning until late at night. You do not need an appointment and you will be seen by an experienced nurse or GP
GP - When and Why?
Make an appointment with your local GP when you have an illness or injury that will not go away.
You can make an appointment with a doctor for medical advice, examinations, and prescriptions.
There is an Out of Hours GP service which you can ring when the surgery is closed (ring the Practices normal number to be connected). This service will assess your needs and advise you on how to access appropriate healthcare at the time. They can also arrange for a doctor or nurse to see you if required.
A & E attendance
During the Practice opening hours of 8:00 - 6:00pm Monday to Friday we request that patients with conditions that can be treated in Primary Care contact the Practice rather than attend A & E for treatment.
Stop and Think
A&E and 999 service are for emergency and life- threatening conditions only.
Get the right treatment for you and help the NHS to manage its resources.
Or call NHS 1 1 1 for medical advice
We have updated our Practice Leaflet and the new version (April 2015) is now available from Reception. Please click here to download an electronic version.
Cross Hills Pharmacy (Health Centre)
We are pleased to announce that this Pharmacy is open for use and convenience. For more information http://www.crosshillspharmacy.co.uk/
Thank you to John Vickers from Pixelfruit Photography, who has
kindly loaned us the fantastic pictures of local beauty spots
to enhance our waiting room.